Two of the sector’s leading service providers, CareShield and MED e-care, are working together to provide the data, systems and processes needed to help care providers deliver consistent quality outcomes across the continuum of care. their combined offer, ‘Care Intelligence’, combines service user and staff intelligence, enabling the management team to re-educate, re-focus and re-engineer the way it runs the care facility. This combined clinical and operational intelligence assists the management team in improving care delivery resulting in clinical and financial benefits.

With all best wishes for 2017 - especially those on duty over Hogmanay -  and we very much look forward to working with you in the New Year! 

‘I wonder if the snow loves the trees and fields, that it kisses them so gently? 
And then it covers them up snug, you know, with a white quilt; and perhaps it says “Go to sleep, darlings, till the summer comes again.’  Lewis Carroll

CareShield Ltd will be based at a new address with effect from 13th July 2015. Our new offices will be larger, allowing the CareShield team to grow significantly over the next five years. The new premises also offer better accessibility and a more flexible working space.

Our new address will be:

Bank House,
Primmet Road, 
Stevenage,
Hertfordshire,
SG1 3EE

Weather reports are telling us to prepare for a mini-heatwave next week with highs of up to 29°C on Thursday! Temperatures over 30°C trigger a health alert in the UK. People who use care and support services can be particularly vulnerable to heat-related illnesses and dehydration, including:

Last week's Ombudsman report showed that adult care service complaints have risen up to 46%. "The health and social care sector is being increasingly challenged to demonstrate openness and transparency in the way it investigates complaints and thus maintain the trust and confidence of patients and their families”, Dr Tom Frawley has argued.

What a fantastic two days we've all had at the Health + Care Show; insightful seminars, innovative solutions and access to inspirational thought leaders and key service providers. It’s also been wonderful for new members of the CareShield team to see first-hand the huge need and corresponding impact that our training solutions are having on essential services within the industry.

We were honoured to attend The National Carers Awards in alliance with LloydsPharmacy - an evening dedicated to celebrating the unsung heroes who give their time tirelessly to those they care for.

 This month we are excited to hear about your thoughts and experiences of working within the health and social care industry.We value the work that you do because we know that you are making a huge difference in the most vulnerable people’s lives. Your work might sometimes seem invisible, taken for granted and at times even unappreciated. But we know how hard you work and we are passionate about sharing the journey with you. So, this month we have a rather special competition, which will give you the opportunity to showcase your work on our new website and in next month’s newsletter!